Call Logs

Call Logging on the Vonage system allow access to detailed call records by extension or account. You can run these custom reports on call log activity simply by logging into your Admin Portal.

It's easy to use a Call Log to create call records. Just set a start date and an end date for your report query, along with a start time and an end time and run the report. You can either print, save as a PDF or export as an Excel document.

• View the direction of a call to a business
• View call activity from a business
• Check additional rates for international calling
• Track the duration of a call
• Make sure that your phones are being used appropriately
• See what phones have a higher volume than others
• Gauge whether you need to add additional staff to the workforce to handle growing call loads
• Decide if you need an executive-level phone to accommodate the growing needs of a business

Call Logs is an included feature that you get when your purchase a Vonage Business Cloud phone system. Easily manage Call Logs through the Admin Portal.